91Connect App Privacy Policy

1. Information We Collect

   1. Personal Information

      We may collect certain personal information that you voluntarily provide when you:

      • Create an account or register on our platform.
      • Request a quote or inquire about our products/services.
      • Subscribe to our newsletters, promotions, or updates.
      • Contact us via app, email, phone, or online forms.

      This information may include:

      • Name
      • Email address
      • Phone number
      • Mailing address
      • Vehicle preferences or interests
      • Any other information you choose to share with us

   2. Non-Personal Information

      The Application collects information when you download and use it. This information may include information such as:

      • Your device's Internet Protocol address (e.g. IP address)
      • The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
      • The time spent on the Application
      • The operating system you use on your mobile device

   The Application does not gather precise information about the location of your mobile device.

2. How We Use Your Information

   We use the information we collect for various purposes, including but not limited to:

   1. Providing and Personalizing Services: To offer our Services, process your requests, and tailor content to your interests.
   2. Communication: To respond to your inquiries, send you updates, and notify you about changes to our Services.
   3. Marketing and Promotions: To send promotional materials, advertisements, or offers that may be relevant to you (subject to your consent where required by law).
   4. Analytics and Improvements: To analyze how users interact with our Services, identify trends, and enhance user experience.
   5. Security and Compliance: To detect, prevent, or investigate fraudulent or illegal activities and comply with our legal obligations.

3. Third Party Access

   Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

   1. Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

      • Google Play Services

        The Service Provider may disclose User Provided and Automatically Collected Information:

   2. The Service Provider may disclose User Provided and Automatically Collected Information:

      • As required by law, such as to comply with a subpoena, or similar legal process.
      • When they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
      • With their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

4. Data Security

   We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using secure servers, encryption, and regular security audits. However, no data transmission or storage system can be guaranteed to be 100% secure. You share information at your own risk and are responsible for keeping your login credentials confidential.

5. Data Retention

   We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer need your information, we will delete or anonymize it in a secure manner.

6. Minors' Use and Parental Consent

   Our Services are intended for individuals who are 18 years of age or older. If you are under 18, you may use our Services only under the supervision and with the consent of your parent or legal guardian. By permitting a minor to use our Services, the parent or guardian:

   • Confirms that they have read and agree to this Privacy Policy on the minor's behalf.
   • Assumes full responsibility for the minor's use of and access to our Services.
   • Agrees to supervise the minor's use, ensuring compliance with this Privacy Policy and all other applicable terms.

   We do not knowingly collect personal information from minors without parental or guardian consent. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at privacy@91wheels.com. We will promptly delete such information from our records.

7. Your Rights & Choices

   1. Access and Update

      You may access or update your personal information by logging into your account (where applicable) or contacting us directly. We will take reasonable steps to ensure that your personal data remains accurate and complete.

   2. Opt-Out & Unsubscribe

      • Marketing Communications: You may opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or updating your preferences in your account settings.
      • Cookies & Tracking: You can manage or disable cookies via your browser settings, though this may limit certain functionalities of our Services.

   3. Deletion

      You may request the deletion of your personal information by contacting us at privacy@91wheels.com. We will endeavor to honor your request in accordance with applicable laws, subject to certain exceptions (e.g., legal obligations or dispute resolution requirements).

8. Changes to This Privacy Policy

   We may modify or update this Privacy Policy at our discretion to reflect changes in our practices or services. When we make changes, we will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Grievances

   For any queries, complaints or inquiries about the way we use or process the information provided by you or about our Privacy Policy, you may email our Grievance Officer or write to us at the following address.

   Grievance Officer:

   Mr Srikanta Parida

   Email: privacy@91wheels.com

   Vansun Mediatech Private Limited

   DDA HIG Flats, 603-B, Block 3B, Motia Khan, Paharganj

   Delhi, New Delhi, 110059

By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. We appreciate your trust in 91wheels and are committed to safeguarding your privacy at every step.