Worst product and service - unreliable. I have BattRE LOEV model 1.5 years before, I bought it in Chennai. From the first the chennai chromepet(Megna e bikes) dealer was not responding well for any issues. The battery % that showing in the vehicle is not correct , But the customer service person said not check the level in scoter display but to check in the battery. Every time need to open the seat and check
For the past 3 months, I having problem with the vehicle. Still problem is not resolved complaint no OK202302260045 OKAYA raised on 25/02/2023.
We are not able to use the bike as it is stopping even when the charge is 85% full. 3 times the battery was serviced but no use, they totally wasted our time. Now they are telling they will replace the battery for the past 1 month. Now my battery is with the chennai dealer in porur as they have cancelled the old delaer. I could not use my vehicle for past 3 months , Its stops on the way need to come back walking. But not sure that battery will work properly or not, As my uncle having same model got the replacement battery it is also not working. Have contacted many persons from Batree and Okaya but no one takes the responsibility and gives proper answer. They do not provide any spare battery. I strongly recommend not to buy any product from Batree and OKAYA. There are other brands replaces battery in 2 days, meanwhile they provide spare battery as well.