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FASTag Blacklisted: All You Need to Know About it

By:Shantanu Singh
Updated On: March 14, 2024 15:48 IST
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FASTag Blacklisted: All You Need to Know About it

KEY HIGHLIGHTS

  • FASTag Blacklisting: Causes and Consequences.
  • Prevention Tips: Sufficient Balance, Accurate Information.
  • Resolving Blacklisting: Contact Support, Clear Dues

Think about how frustrating it would be to drive down the highway and reach the toll plaza only to find that your FASTag doesn't work. You will lose more time and money waiting in line, and you will also be paying double the usual toll rate. That's bizarre. You might now be on a FASTag blacklist. Having your FASTag temporarily suspended or deactivated by the issuing agency constitutes a blacklist. In this article, we'll discuss what causes a FASTag to be blacklisted, how to verify its status, and how to restore its functionality.

All About FASTag Blacklisting

If a vehicles FASTag is on a blacklist, it cannot be used to pay tolls. This means the FASTag user must pay the toll in cash and an additional penalty equal to the toll amount. To disable or block FASTag is the same as having it blacklisted. Authorities or the tag's issuer can blacklist the FASTag.

The action is being taken to address problems with the FASTag account, such as low balances, breaking rules, placing tags incorrectly, failing to pay violation fines, or suspected fraudulent activity.

FASTag Blacklisted: Reasons Behind It

Here are some possible reasons behind FASTag blacklisting:

Insufficient Balance

If your FASTag account does not have enough money to cover the toll, your tag may be disabled. You can prevent this from happening if you consistently recharge your account and monitor its balance.

Rule Violations

A law enforcement agency may place a "blacklist" on your license plate if your vehicle is involved in multiple traffic infractions, such as speeding, overloading, lane cutting, etc. Driving safely and by traffic laws is the best way to avoid this predicament.

Improper Tag Placement

The RFID reader at the toll booth will only pick up your tag if you position it properly on the windshield. If you tamper with your FASTag, your tag might get blacklisted as a result of this.

Suspected Fraud

The issuer could blacklist your tag if it is used for illegal or fraudulent purposes like cloning, swapping, or theft. Protect your tag from theft and report any unusual activity to the company that issued it.

Also Read: How to Find FASTag Customer ID Using Vehicle Number

Non-Payment of Penalties for Violations

If you have pending penalties for traffic rule violations, your tag may get blacklisted until you pay them. You should clear your dues immediately and avoid any further violations.

Non-Adherence to Guidelines

Tags can be blacklisted if owners fail to comply with NHAI or tag issuer requirements, such as maintaining accurate vehicle information and verifying financial responsibility by linking tags to checking accounts. You'll need to stick to the rules and keep a real profile.

FASTag Blacklisting With Sufficient Balance: Reason and Solution

A law enforcement agency may suspend your FASTag for any rule violation or offence committed by your vehicle, such as speeding, overloading, lane cutting, etc. In this case, you must contact the agency and request that the blacklist be removed.

FASTag Blacklisting: How to Check?

Visit the Official FASTag Portal

  • Step 1: Visit NPCI website.
  • Step 2:Select NETC FASTag under What we do.
  • Step 3:On the following page, select 'Check Your NETC FASTag Status.'
  • Step 4:Enter your FASTag ID or VRN, as well as the captcha.
  • Step 5:To check the status of the FASTag, click the 'Check Status' button.

Log in to Your FASTag Account

You can access your FASTag account through the issuing agency's or your bank's official website or mobile application. Look for a section or option to check your FASTag status. Enter the required information, such as your FASTag or vehicle registration number.

Call Customer Care

You can also check the status of your FASTag by calling the toll-free customer service number of your tag issuer or bank and providing your FASTag number or vehicle registration number.

FASTags Blacklisting: Ways To Activate a Blacklisted FASTag

To activate a FASTag that is blacklisted, follow these steps:

Recharge the FASTag

You must top off the associated wallet with at least the required amount to use the tag. FASTag is automatically unblocked once the minimum balance is reached.

Contact the Tag Issuer

You must contact your FASTag issuer bank or agency and request that the blacklist be removed. You can also investigate the cause of the blacklist and resolve any disputes or issues that contributed to it.

Contact the Law Enforcement Agency

If a law enforcement agency blacklists your FASTag due to a rule violation or offense committed by your vehicle, you must contact the agency and request that the ban be lifted.

FASTag Return Image

A FASTag user may experience frustration and financial loss due to a blacklist. You can avoid this if you maintain a sufficient balance in your wallet or account, drive lawfully, and use your tag responsibly. Contact the tag issuer or customer service immediately if you're having issues with your FASTag. You can now take your FASTag on the road without any worries.

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