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How to Check FASTag Balance: Step-by-Step Guide

By:Reema Bohra
Updated On: July 31, 2023 16:25 IST
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How to Check FASTag Balance: Step-by-Step Guide

Key Highlights

  • Learn what exactly FASTag balance is.
  • Discover the step-by-step guide to check FASTag balance.
  • Find a detailed explanation on how to check FASTag balance via different mediums.

Have you ever been stuck at a toll plaza, waiting to pay the toll, only to realize that you don't have enough cash or change? If so, you're not alone. Many people have experienced this frustrating situation.

Fortunately, there is a solution: FASTag. FASTag is a prepaid, contactless toll collection system that uses radio frequency identification (RFID) technology. It allows you to pay tolls electronically without having to stop at toll plazas.

FASTags are now mandatory for all vehicles plying on national highways in India. If you have a FASTag, it is important to keep track of your balance. You can check your FASTag balance in a few different ways.

In this blog post, we will show you how to check your FASTag balance. We will also provide some tips on how to avoid running out of balance while travelling on national highways.

What is FASTag Balance?

Above: Example of a FASTag sticker

FASTag balance is the amount of money that is available in your FASTag account. When you pass through a toll plaza, the toll amount is deducted from your FASTag balance. If your balance is low, you will not be able to pass through the toll plaza.

How to Create a FASTag Account

To create a FASTag account, you will need to visit the website of a FASTag issuer agency. Some of the major FASTag issuer agencies in India are:

  • National Highways Authority of India (NHAI)
  • Indian Bank
  • State Bank of India (SBI)
  • HDFC Bank
  • Paytm

Once you have chosen an issuer agency, you will need to provide some basic information, such as your name, address, vehicle registration number, and mobile number. You will also need to pay a one-time registration fee.

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Different Ways of Checking FASTag Balance

FASTag is a convenient and hassle-free way to pay tolls. It eliminates the need to carry cash or change, and it speeds up the toll collection process. However, it is important to keep track of your FASTag balance so that you do not run out of balance while travelling on national highways.

There are a few different ways to check your FASTag balance. There are several ways to check your FASTag balance. You can:

Check FASTag Balance Online

Checking your FASTag balance online is a quick and easy way to ensure that you have enough balance to pay for tolls. Here are the steps on how to do it:

  1. Visit the website of your FASTag issuer. This is usually the same bank or mobile wallet that you used to purchase your FASTag.
  2. Log in to your account. You will need to enter your username and password.
  3. Click on the "Balance" tab. This will show you your current balance.

Your FASTag balance will be displayed on the screen.

Check FASTag Balance Through a Mobile App

There are several FASTag apps available in the Google Play Store and Apple App Store. You can use these apps to check your FASTag balance.

To check your FASTag balance through an app, follow these steps:

  1. Open the FASTag app.
  2. Enter your vehicle registration number and mobile number.
  3. Click on the "Check Balance" button.

Your FASTag balance will be displayed on the screen.

check FASTag balance via GPay, Paytm & PhonePe

here are the steps on how to check FASTag balance via GPay, Paytm & PhonePe:

Using GPay

  1. Open the GPay app on your phone.
  2. Tap on the "Recharge & Pay Bills" tab.
  3. Tap on the "FASTag Recharge" option.
  4. Select your bank from the list of banks that offer FASTag.
  5. Enter your vehicle registration number.
  6. Tap on the "View Balance" button.

Using Paytm

  1. Open the Paytm app on your phone.
  2. Tap on the "Pay Bills" tab.
  3. Tap on the "FASTag" option.
  4. Enter your vehicle registration number.
  5. Tap on the "View Balance" button.

Using PhonePe

  1. Open the PhonePe app on your phone.
  2. Tap on the "Recharge" tab.
  3. Tap on the "FASTag" option.
  4. Enter your vehicle registration number.
  5. Tap on the "View Balance" button.

Check FASTag Balance by Calling Customer Service

You can also check your FASTag balance by calling customer service. To do this, call the toll-free number for the FASTag issuer. The toll-free number is usually printed on your FASTag sticker.

When you call customer service, you will need to provide your vehicle registration number and mobile number. The customer service representative will then check your balance and provide you with the information.

you can also contact NHAI's customer care number, which is 1300.

Other ways to check FASTag balance

  • You can also check your FASTag balance by calling the customer care number of the bank that issued your FASTag.
  • You can also check your FASTag balance by visiting the website of the National Electronic Toll Collection (NETC) Authority of India.

PRICING

Charges applicable on FASTag:

Tag Joining Fee: 9100 (including all applicable taxes)

NPCI Vehicle ClassDescriptionMinimum Recharge Amount
4Car/Jeep/Van (VC4)9200.00
4Tata Ace and similar mini light Commercial vehicle (VC20)9200.00
5Light Commercial vehicle 2-Axle (VC5)9150.00
5Mini-Bus (VC9)9150.00
6Bus 3-Axle (VC8)9300.00
6Light Commercial vehicle 3-Axle (VC6)9300.00
6Truck -3 Axle (VC11)9300.00
7Bus 2-Axle (VC7)9300.00
7Truck -2 Axle (VC10)9300.00
12Truck -4 Axle (VC12)9300.00
12Truck -5 Axle (VC13)9300.00
12Truck -6 Axle (VC14)9300.00
15Truck Multi Axle(7 and above) (VC15)9300.00
16Earth Moving Machinery (VC16)9300.00
16Heavy Construction Machinery (VC17)9300.00

Tips on How to Avoid Running Out of Balance

Here are a few tips on how to avoid running out of balance while travelling on national highways:

  • Check your balance regularly. You can do this online, through a mobile app, or by calling customer service.
  • Recharge your FASTag balance before it runs out. You can do this online, through a mobile app, or at any toll plaza.
  • Set up a recurring recharge. This will ensure that your FASTag balance is always topped up.

By following these tips, you can avoid the hassle of running out of balance while travelling on national highways.

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