Crystal Honda - Honda Dealer in Pune

Satisfied with the service they provided,actually I do regular service at different service centre,i came here to replace my car's remote cell. They quickly gave new cell and billed. Within 10 min my work completed which appreciated. Update:Today I visited to get delivery of my friends brand new car

A thorough professional service in all these areas. I have been getting my car serviced for around 2 years now. 1. Appointment booking 2. Car pick up and drop if needed 3. Update of work and tentative cost after initial check 4. Update as and when needed after starting work, you dont have to follow up ever 5. Final update and billing 6. Car delivery 7. Most important - servicing quality

It was good experience with crystal Honda, I took test ride of amaze , it was good experience, engine is so powerful, you can run this car on 4th gear on 20 speed, and it's very smooth. Showroom experience also good. Executives have well knowledge, they explained everything.

I recently visited Crystal Honda to explore the Honda Elevate model, and I must say that my experience was far from satisfactory. While I was genuinely interested in purchasing a car worth 13 lakhs, the salesman's behavior left me extremely disappointed. The salesman I encountered at Crystal Honda seemed to lack basic customer service skills. He failed to understand how to engage with a potential buyer. Instead of providing detailed information about the Honda Elevate, he should have taken the opportunity to compare it with other cars on the market. Buying a car is a significant investment, and customers expect knowledgeable and courteous assistance when making such decisions. What bothered me the most was the apparent bias towards the Honda brand. While Honda may be a reputable manufacturer, it's crucial for a salesman to provide a balanced perspective and consider the customer's preferences and needs. It felt like he was more interested in pushing the Honda brand rather than genuinely helping me make an informed choice. Customer service should be a top priority for any dealership, especially when dealing with high-value transactions. My experience at Crystal Honda fell far short of my expectations, and I left the showroom feeling frustrated and undervalued as a potential customer. In conclusion, I hope Crystal Honda takes this feedback seriously and uses it as an opportunity to improve their customer service standards. I believe that every customer deserves a respectful and informative experience when considering a significant purchase, and unfortunately, my recent visit to Crystal Honda did not meet those expectations.

Great staff! We bought our honda amaze from crystal honda, Viman nagar. Tapan and Satyam have been very patient with us through the entire process. It was a super pleasant experience. Thank you!