Tata recently introduced the Tata Sampoorna Seva 2.0 which aims to deliver a peaceful ownership experience to the owners of Tata's commercial vehicles. Under the Tata Sampoorna Seva 2.0, the brand is offering a number of services related to service, roadside assistance, insurance, loyalty, and a number of other services. Based on the feedback of over 6.5 million customers, the brand has worked on the Sampoorns Seva 2.0. Read on to find more details.
The owners of Tata commercial vehicles will benefit from the assistance of over 1500 channel partners covering 29 Stater Service Offices, 250+ Tata Motors engineers, modern equipment and facilities and 24X7 mobile vans. Having said this, the Tata Sampoorna Seva 2.0 offers the following features for the owners:
Tata 6-Year Warranty - The medium and heavy commercial vehicles will be covered for a warranty period of six years. In addition to this, the brand has now become the first company in India to offer standard driveline warranty of six years.
Tata New Generation Telematics - The new gen fleet telematics services from Tata Motors offers features like real-time vehicle tracking, geo-fencing, real-time fuel consumption monitoring, fuel theft monitoring, customized analytics, and other features like driving behaviour assessment.
Read Also: What Is Mahindra Uday? Check All The Details Here!
Tata Delight - Tata Delight happens to be the first-ever customer loyalty programme in the commercial vehicles industry in India. The loyalty points on every Rs 1,000 spent at Tata Motors Authorised Service Outlers, Spare Parts Outlets and Progranne Partners.
Tata OK - The Tata OK scheme helps the owners and customers sell or buy pre-ownerd Tata Motors Commercial Vehicles. The customers are also entitled to 80% finance on Tata OK certified vehicles.
Tata Genuine Parts
Tata Suraksha - It is an annual maintenance package that takes care of complete preventive and scheduled maintenance, and breakdown repairs of the vehicle driveline, at a pre-determined price.
Tata Alert - A 24X7 roadside assistance programme that promises resolution within 24 hours for all Tata motors commercial vehicle models under warranty period, anywhere across the country, irrespective of location
Tata Kavach - Tata Kavach ensures that your business never goes off-track by offering the shortest possible accidental repair time. It is applicable for vehicles that are insured under Tata Motors Insurance, at selected workshops only.
Tata Motors Prolife - Tata Motors Prolife offers re-manufactured engines on exchange basis to reduce both vehicle downtime and total cost of ownership.
Tata Zippy - Tata Zippy is a repair time assurance programme for all BS6 vehicles. This assures fast-track service of any problem reported via toll-free number or at the workshop within 12 months after sale or 14 months after production of the vehicle, whichever is earlier.
Read Also: Mahindra Supro Minitruck 26hp vs Maxitruck 45hp - Spec Comparison
You can join our 91Wheels Auto Enthusiast Telegram group (click via mobile to join) to be a part of interesting automotive discussions. Further, subscribe to our YouTube channel for more such amazing motoring updates.
