Amidst delay in Scooter Delivery, Ola Electric releases their Quality Assurance Head

Ola Electric has let go of their Quality Assurance Head, Mr. Joseph Thomas after barely a year before his completion.

Electric-two wheeler maker Ola Electric is quite busy with the delivery of their upcoming electric scooters the Ola S1 and Ola S1 Pro. They have already received bookings worth around Rs. 1,200 crore, but are facing heavy criticism from customers due to delayed delivery. Amidst this pressure, Ola Electric has let go of their Quality Assurance head, Mr. Joseph Thomas, within barely a year of its hire. 

Mr. Josepth Thomas joined Ola Electric from Renault India, where he spent 11 years in several capacities. It ranged from parts program, management, and corporate quality. Before Renault, he was with Ford Motor Company, where he worked for 9 years. Ola Electric hasnt cited any reason behind letting go of him, however, sources have cited that Ola will make several senior-level hires for their operations in the safety and quality department at their Ola Futurefactory.

Also Read: Ola S1 vs Bajaj Chetak: Which One to Choose?

Ola Electric has already commenced the test ride of their upcoming S1 and S1 Pro Electric Scooters from November 10 in various cities. November and December will also see the dispatch of their first batch of scooters. The second lot is scheduled for dispatch over January and February, next year. Besides, the second purchase window of these scooters has also been delayed from November 1st to December 16th. 

The test models that were given out for initial reviews to our fellow automotive journalists were also not fully production-ready. But Varun Dubey, chief marketing officer of Ola Electric has assured that the final model will see significant improvement with the over-the-air updates.

Both the Ola S1 and S1 Pro will see the use of being heavy-software scooters. Several advertised features like Hill-Hold assist, voice-activated command, remote unlocking, were missing in the test models. However, these features are just an over-the-sky update away. 

Also Read: Top 5 Highest Range Electric Scooter in India

Have you booked an Ola Electric S1 or an S1 Pro? If yes, then how long have you been waiting and how has your experience been with the start-ups customer service? Let us know in the comment section. You can also join our 91Wheels Telegram and 91Wheels Whatsapp group to know more about such updates, and also conduct discussions on your favourite ride and much more! Also, do subscribe to our Youtube channel for video content on the latest from the world of cars and motorcycles. Also, connect with us on Facebook, Instagram, and Twitter for more about vehicles!

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